Healthcare providers and their release of information vendors continue trying to navigate the February 25, 2016 OCR guidance on patient access to medical records. One of the most common issues involves distinguishing a patient directed request from a patient attorney request.
Building and maintaining trust is a key objective for any healthcare provider. It’s especially important for entities that hold protected health information to craft a compelling message about their security and privacy.
Easy release of information is a thing of the past. With a dense web of state and federal laws governing medical-record disclosure, understanding laws can be tricky. Misunderstanding the law could result in financial penalties, sanctions or litigation from requestors.