ROI Processes Adapt to a New World

The pandemic has forced health care organizations to reevaluate how to best distribute protected health information. Elizabeth and Steve describe some of the measures that Ciox has taken to make the shift from on-site to hybrid and even fully remote workforces, including “The change in mindset around tools…People expect [the portal] now. If they can’t get to [their information] online, they want to know why not.”

Features quotes from interview with Elizabeth A. Delahoussaye, RHIA, CHPS, Ciox Chief Privacy Officer and Steve Mallinak, Ciox SVP of Operations

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