HITRUST at Ciox

Daniel Sergile, Senior Director Security Operations, Ciox

There are many standards for Security, but when it comes to the HealthCare industry HITRUST is one of the top certifications to recognize a mature security program. At Ciox, we have multiple HITRUST certifications for our datacenters and applications. We strive to keep up to date with the ever-changing threat landscape and prove that to our customers. HITRUST is an exhaustive certification that looks at all aspects of security within an organization and their applications.

As more and more customers asked for HITRUST certification Ciox answered the call. We started our journey in obtaining HITRUST in 2016 within our Clinical Data Aggregation & Insights (CDAI/payor) business and that was expanded in 2017 and 2018 into our Clinical Revenue Integrity (CRI/providers) business. Future plans are to expand HITRUST into all customer applications and all data centers--whether on-premise or in the cloud.

As we move forward with new technologies and industry-leading innovations, Information Security is a foundation that is embedded in all our technologies and initiatives. Ciox has a commitment to go above and beyond for our customers and securing their health information. Because our motto “Every record represents a real person” is not “just a tagline”, it is built into our culture and our DNA. We treat the data we are charged with protecting as if it were our family’s data, because a lot of times, it is.

As we move into the future we continue to invest heavily in the security programs and expansion of HITRUST to protect our customers.