Rigorous protocols at every touchpoint

Ciox security protocol

Serving the Person Behind Every Record

Ciox Health facilitates more than 40 million requests annually for protected health information. And while our goal is to deliver secure patient records in an efficient manner, we remain accountable to the person behind each and every health record. We maintain rigorous security protocols to ensure peace of mind for our partners and the patients they serve. 


Secure network connections to more than 18,000 providers and the 100 largest health plans
Proactive approach to ensuring HIPAA compliance and maximum security
Conforms with IHE Technical framework and Modular EHR certification
Employees complete more than 30,000 training hours to stay compliant with industry standards

We have been recognized for our security accomplishments by the following accreditation and validation organizations:

AICPA Service Organization Controls recognizes the information system has been reviewed by a Certified Public Accountant
Drummond Group
EHR Module compliance certified by Drummond Group based on criteria adopted by U.S. Dept.of Health and Human Services
Electronic Submission of Medical Documentation
Electronic Submission of Medical Documentation developed by the Centers for Medicaid and Medicare Services
Recognized by the Electronic Healthcare Network Accreditation Commission as a trusted Health Internet Service Provider
EHR Integrated
The EHR Integrated program facilitates seamless exchange of appeals data and updates between EHR and hospitals
Organization meets AICPA standards for Security, Availability, Processing Integrity, Confidentiality or Privacy
eHealth Exchange Validated
Ensures conformance to eHealth Exchange Performance Specifications and standards and interoperates with other systems
HITRUST Certified
HITRUST CSF rationalizes healthcare-relevant regulations and standards into a single overarching security framework