Every Record Represents a Real Person
Each data point is a potential game-changer in someone’s life: a connection to be understood and acted upon. Our goal is to empower greater health by unlocking the potential of health data.
For over 40 years, Ciox has advanced the healthcare industry through better health information management and exchange of health information. Our broad reach in medical records extends across industries, allowing us to modernize workflows, facilitate access to clinical data, and improve the accuracy and flow of health information.
We help our clients connect to data in medical records, control sharing of clinical data as appropriate and comply with regulations and policies. The result is better patient outcomes and satisfaction, operational improvements, and optimized revenue.
A Trusted Partner for Providers Across the United States
40+
Years of health information management experience
50M+
Health information requests fulfilled annually
3 of 4
Top Hospitals in the United States
13 of 15
Largest payers in the United States
Connect – Control – Comply
Ciox simply and securely connects healthcare decision makers with the data and hidden insights in patient medical records.
Connect – Managing every aspect of health data requests, retrieval and delivery, Ciox improves financial performance, shores up data backlogs and removes the burden of staffing shortages – all of which helps your organization make more meaningful use of health data.
Control – Ciox’s technology gives provider organizations full control and transparency into when and how medical record data is shared with other parties.
Comply – Ciox’s unmatched quality in compliance is achieved through our dedicated focus on health data exchange and customized technology and processes. Quality is built into every part of Ciox – into its people, processes and technology.
Link to: Providers
Providers
Simplified health information management with release of information, coding, denials, EMR conversion and audit solutions
Link to: Commercial & Govt
Commercial & Govt
APIs and electronic medical record delivery replace manual processing to improve efficiency and ensure quality
Link to: Health Plans
Health Plans
Risk adjustment solutions including chart retrieval, HCC coding, second level review & member engagement
Ciox leverages a ubiquitous network of clinical data connections to simply and securely connect healthcare decision makers with the data and hidden insights in patient medical records.
Information Security Is Our Top Priority
Combined SOC2 + HITRUST standards
Exceeding customer expectations by auditing against both HITRUST standards and the AICPA Trust Principles for a combination of SOC2 +HITRUST. (Approach recommended by the HITRUST Alliance).
Real-time monitoring and alerting
Our multi-layer approach to security protection leveraging world-class technology solutions ensures our security teams have visibility to all components of our network and applications.
Hands-on Coaching and Teaching
We deploy continuous education programs ensuring security risks are top of mind and built into the culture. All security risks are handled on a real-time basis and closed with preventative actions.
Continuous Testing
We perform weekly and monthly scans across all platforms and annual external penetration tests and complete security vulnerability testing before releasing software to production environments.