Healthcare Compliance Program

Every Record Represents a Real Person

Putting patient privacy first so providers can put patient care first.

Industry-leading healthcare quality standards

Ciox’s unmatched quality level is achieved through our dedicated focus on health data exchange and customized technology and processes. Quality is built into every part of Ciox—into its people, processes and technology.

People

Quality is a top organizational priority, from the executive leadership team to field support. Ciox has the largest healthcare compliance team in the industry and has dedicated support to ensure secure, compliant release of information operations.

Process

Ciox has designed processes to maximize quality performance. This includes a user-friendly Compliance Dashboard that simply tracks, evaluates and prevents compliance issues.

Technology

Our Compliance team is involved in the development of HealthSource features, such as Verify and Target Due Date management, which are built to fully meet HIPAA and compliance requirements.

Ciox’s Best-in-Class Healthcare Compliance Program

Transparency provides early indicators of potential issues and identifies areas for performance improvement

Talent Management through thorough onboarding and tailored, ongoing education

Thresholding accomplished through performance-based assessments

Topical policy awareness and expertise to stay ahead of relevant policy discussions

Technology that integrates compliance and security and builds a path to digital data requests

What does Compliance mean in release of information?

HIPAA compliance is paramount in the release of information and the Ciox team comprises HIPAA and privacy experts at all levels. In addition, our team monitors other federal and state regulations to develop compliant policies, procedures, and technology. For example, working with our Chief Policy Officer, Ciox Compliance is prepared for the changes resulting from the passage of the 21st Century Cures Act final rules.

Release of Information

Have a Compliance Question?

Elizabeth Delahoussaye, RHIA, CHPS

Corporate Compliance & Chief Privacy Officer

With more than 20 years of healthcare experience, Elizabeth is responsible for all aspects of the company’s privacy functions, planning and directing of compliance functions, and ensuring the organization is compliant with all federal and state regulations.

Elizabeth is supported by a team of HIM professionals, including Compliance directors and administrators, audit managers, and privacy analysts.

To see when you can catch Elizabeth speaking live, visit our events page or visit our webinars page to see when you can catch her next virtually or listen to a past recording.

Every Record Represents a Real Person

Industry-leading healthcare quality standards

People

Process

Technology

Lessons Learned from Patient Right of Access Penalties

A Roadmap for Success: Improving Release of Information (ROI) Quality Using Six Sigma Principles

Don’t Make the Same Mistakes: Lessons Learned from 25 Patient Right of Access Penalties

Ciox’s Best-in-Class Healthcare Compliance Program

What does Compliance mean in release of information?

Have a Compliance Question?

Elizabeth Delahoussaye, RHIA, CHPS

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