Delivering optimum claims efficiency through immediate access to health information

Ciox understands that life insurance providers need to quickly and efficiently obtain claims records and Attending Physician Statement (APS) summaries. Built on a core competency of record retrieval, Ciox has relationships with 3 out of 4 top hospitals in the U.S. and more than 15,000 clinics. Ciox is committed to ensuring underwriters get the information they need in the format they want.

Ciox works with all aspects of the life insurance industry including carriers, broker general agents, and independent agents.

  • APS Retrieval – Getting an applicant’s medical records is a necessary part of issuing, validating or denying a claim. Ciox offers timely medical record retrieval known as an Attending Physician Statement (APS) directly from an applicant’s provider.
  • APS Summaries – Ciox prepares APS summaries to ensure underwriters get the information they need in the format they want.
  • Claims Record Retrieval – Our technology and deep experience in medical records retrieval provides clients with fast access to claims records.